Unlocking Telework for Refugees: Charting new pathways to prosperity through digital integration
In an era where digital transformation is radically reshaping the global workforce, the "Unlocking Telework for Refugees" research project spearheaded by the Centre for Trade and Economic Integration at the Geneva Graduate Institute emerges as a crucial and innovative venture. Supported by the Thinking Ahead on Societal Change (TASC) Platform and the Geneva Trade Platform (GTP), this research explores the untapped potential of telework as a means of charting new pathways to prosperity through digital integration for refugees. Focused particularly on the context of Geneva and extending its reach beyond, the initiative explores how remote work can open new horizons for those who have been forcibly displaced.
As the project delved into the realm of digital employment for refugees, it uncovered a series of challenges that hinder their access to this burgeoning sector. These challenges span across four key actors in ‘International Geneva’ - the Swiss government, NGOs, the private sector, and international organizations, each facing unique obstacles. From the lack of digital upskilling opportunities and unclear legal frameworks to the non-recognition of foreign qualifications and complex hiring practices, these barriers significantly impede the path to digital employment for refugees.
The research spanning over 8 months from March to October 2023 involved collaboration with over 25 organizations and engagement with 15 Swiss-based Ukrainian refugees. Through workshops, interviews, and pilot projects, the research assessed to what extent and how telework can stand out as a game-changer for refugees struggling to find employment in Switzerland and beyond, and addressed the challenges refugees face in accessing digital livelihoods.
The research identified eight key challenges across the four main sectors addressed, including governmental, NGO, private, and international organizations, each hindering inclusive access to digital livelihoods for refugees.
“The research sheds light on a set of 8 challenges and 8 corresponding policy recommendations.”
To navigate these challenges, the project proposes eight targeted policy recommendations for each of the key actors:
For the Swiss Government: The focus is on expanding digital upskilling programs, enhancing job matching schemes, and increasing transparency in financial and legal aspects.
For NGOs: Establishing digital work hubs and empowering NGOs to advance refugee digital livelihoods are key.
For the Private Sector: Implementing a skills-first approach in hiring and broadening Diversity, Equity, and Inclusion (DEI) practices are recommended.
For International Organizations: Facilitating refugee inclusion within their organizations through online work opportunities and revising labor laws to promote sustainable employment.
The research underscores the critical need for a growing network of practitioners to bring together stakeholders from various sectors to collaborate, share insights, and develop best practices. By fostering this collaborative ecosystem, we can ensure that the initiatives and programs are not only effective but also resonate with the specific needs of refugees, paving the way for a more inclusive and sustainable future of work.
As we look towards a future where digital employment is not just a possibility but a norm, the "Unlocking Telework for Refugees" project stands as a testament to the power of innovation and collaboration. It's a call to action for all stakeholders to come together, to learn, to share, and to build a future where everyone, regardless of their background, has access to meaningful employment opportunities.
To dive deeper into the insights and detailed findings of this groundbreaking project: